PostBrix is exclusively a digital SaaS platform. We do not sell, ship, or fulfill physical goods. This policy explains how access to PostBrix subscriptions, add-ons, invoices, and digital deliverables is provided after successful payment.
- ✓After a successful Razorpay or Paddle payment, the purchased plan or feature entitlement is provisioned automatically and immediately within your PostBrix workspace.
- ✓Activation is almost always instant and typically completes within a few minutes after the payment network confirmation.
- ✓Invoices, receipts, or payment confirmations are digitally delivered by email and made available in your account billing area.
Digital activation may occasionally be delayed due to payment network verification, gateway status, fraud checks, or temporary technical issues. If your account plan is not activated within 24 hours after a successful bank or credit card debit, please urgently contact billing@postbrix.com with your payment reference (Razorpay Payment ID or Paddle Order/Transaction ID) so we can manually verify and expedite activation.
Need legal clarification or have questions?
Our legal and privacy team is available to assist you with compliance inquiries, Data Processing Addendums (DPA), or billing details.