Legal & Compliance Center
Explore the official agreements, privacy safeguards, security standards, and payment terms governing the PostBrix email design platform.
Public Policy Documents
All documents are updated to reflect GDPR, DPDP Act, and global PCI compliance standards.
Privacy Policy
How PostBrix collects, uses, protects, and handles personal data and workspace content in compliance with GDPR and DPDP Act.
Terms & Conditions
Binding agreement governing account creation, user responsibilities, acceptable use, software license, and liability limits.
Pricing & Billing Policy
Subscription plan details, billing cycles, GST compliance for India, international Merchant of Record rules, and price changes.
Refund & Cancellation Policy
7-day refund eligibility, non-refundable scenarios, chargeback policies, cancellation rules, and payment processor timelines.
Subscription Policy
Automatic renewal authorizations, free trial conversions, how to cancel auto-renewals, and plan upgrades/downgrades.
Shipping & Delivery Policy
Instant digital provisioning of PostBrix SaaS subscriptions, invoice generation, and support escalation for delay resolution.
Acceptable Use Policy (AUP)
Zero-tolerance anti-spam rules, prohibited content guidelines, automated API rate limits, and AI content restrictions.
Cookie Policy
Use of strictly necessary authentication cookies, Silktide consent preferences, and analytics tracking technologies.
Data Deletion Policy
Self-service template purging, full account deletion procedures, backup retention windows, and statutory tax record exceptions.
Subprocessors List
Complete, transparent inventory of third-party cloud hosting, payment gateway, authentication, and AI inference vendors.
Security & Abuse
Report phishing, spam templates, or security vulnerabilities (Responsible Disclosure).
privacy@postbrix.comPrivacy & Enterprise DPA
Execute a formal Data Processing Addendum (DPA) or exercise Data Subject rights.
privacy@postbrix.comLegal & Business Inquiries
Formal legal notices, DMCA inquiries, or corporate governance matters.
legal@postbrix.com